MRI BOTSWANA LIMITED: Refund Policy

General Terms

  • Refund requests will be processed on a case-by-case basis and in accordance with the MRI Botswana Limited Terms and Conditions.
  • Training fees are refundable, subject to a deduction for administrative and handling fees, including cancellation penalties.
  • Consultation fees are non-refundable.
  • Refunds will be processed electronically to a bank account within 30 days from approval.
  • Refunds are contingent upon the condition of the returned items and the full return of any goods purchased.
  • Any outstanding balances owed by the requester will be deducted from the refund amount before processing.
  • To request a refund, please submit an application through a downloadable refund request form to refunds@mri.co.bw.
  • All refund decisions are at the sole discretion of MRI Botswana Limited.

Terms and Conditions of Use

Kindly be advised that these terms and conditions constitute a legal agreement between you as the user of our website and us as MRI Botswana.

1. Introduction

  • These terms and conditions shall govern your use of our website.
  • By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
  • If you register with our website, submit any material to our website, or use any of our website services, we will ask you to expressly agree to these terms and conditions.

2. License to Use Website

  • You may:
    • View active deals on our platform
    • Print pages from our website
    • Upload documents
    • Pay through the website

    Subject to the other provisions of these terms and conditions.

  • Except as expressly permitted by Section 2.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.
  • You may only use our website for reasons agreed to in this agreement and for nothing else.
  • Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.
  • Unless you own or control the relevant rights in the material, you must not:
    • Republish material from our website (including republication on another website)
    • Sell, rent or sub-license material from our website
    • Show any material from our website in public
    • Exploit material from our website for a commercial purpose
    • Redistribute material from our website
  • We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

3. Acceptable Use

  • You must not:
    • Use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability, or accessibility of the website.
    • Use our website in any way that is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
    • Use our website to copy, store, host, transmit, send, use, publish, or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, or other malicious computer software.
    • Conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction, and data harvesting) on or in relation to our website without our express written consent.
  • You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete, and non-misleading.

4. Your Content

  • “Your content” means all information that you submit to us or our website for storage or publication on, processing by, or transmission via, our website.
  • You grant us permission to use, reproduce, store, adapt, publish, translate, and distribute your content in any existing or future media or reproduce, store, and publish your content on and in relation to this website and any successor website.
  • You grant us the right to bring an action for infringement of the rights licensed under this section.
  • You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.
  • You may edit your content to the extent permitted using the editing functionality made available on our website.
  • If you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, un-publish, or edit any or all of your content.

5. Representations

  • You warrant and represent that your content will comply with these terms and conditions.
  • Your content must not:
    • Be libellous or maliciously false.
    • Infringe any copyright, moral right, database right, trademark right, design right, right in passing off, or other intellectual property right.
    • Infringe any right of confidence, right of privacy, or right under data protection legislation.
    • Constitute negligent advice or contain any negligent statement.
    • Be in contempt of any court, or in breach of any court order.
    • Be in breach of racial or religious hatred or discrimination legislation.
    • Be untrue, false, inaccurate, or misleading.

6. Limitations and Exclusions of Liability

  • Nothing in these terms and conditions will:
    • Limit or exclude any liability for death or personal injury resulting from negligence.
    • Limit or exclude any liability for fraud or fraudulent misrepresentation.
    • Limit any liabilities in any way that is not permitted under applicable law.
  • We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
  • We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities, or goodwill.
  • We will not be liable to you in respect of any loss or corruption of any data, database, or software.
  • We will not be liable to you in respect of any special, indirect, or consequential loss or damage.
  • You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions.

7. Limited Warranties

  • We do not warrant or represent:
    • The completeness or accuracy of the information published on our website.
    • That the material on the website is up to date.
    • That the website or any service on the website will remain available.

8. Breaches of These Terms and Conditions

  • Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:
    • Send you one or more formal warnings.
    • Temporarily suspend your access to our website.
    • Permanently prohibit you from accessing our website.
    • Commence legal action against you, whether for breach of contract or otherwise.

9. Variation

  • We may revise these terms and conditions from time to time.
  • If you have given your express agreement to these terms and conditions, we will ask for your express agreement to any revision of these terms and conditions; and if you do not give your express agreement to the revised terms and conditions within such period as we may specify, we will take this to be consent of the new terms.

10. Assignment

  • You hereby agree that we may assign, transfer, sub-contract, or otherwise deal with our rights and/or obligations under these terms and conditions.
  • You may not without our prior written consent assign, transfer, sub-contract, or otherwise deal with any of your rights and/or obligations under these terms and conditions.

11. Severability

  • If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
  • If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

12. Third Party Rights

  • A contract under these terms and conditions is for our benefit and your benefit and is not intended to benefit or be enforceable by any third party.
  • The exercise of the parties’ rights under a contract under these terms and conditions is not subject to the consent of any third party.

13. Notification

  • Kindly take note that MRI Botswana.com reserves the right to send notifications to users through various platforms including but not limited to email and SMS.

14. Entire Agreement

  • Subject to Section 12.1, these terms and conditions, together with (our privacy policy), shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.

15. Law and Jurisdiction

  • These terms and conditions shall be governed by and construed in accordance with the law of the Republic of Botswana.
  • Any disputes relating to these terms and conditions shall be subject to the jurisdiction of the courts of Botswana.

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